Have always found this to be a very good garden centre and nursery with excellent cafe. Nice, friendly staff and atmosphere.

While out for a treat with my 2 daughters and 2 grandchildren (4 & 2) we visited the cafe in Woodbank Nurseries. When our food arrived and we asked for a spare plate, as the children were sharing, we were advised it was not the policy to give spare plates to customers. Our bill was over £25 and we were not allowed a clean spare plate!!!
This curmudgeonly, unfriendly and unbelievable policy will ensure that I and my family never visit this garden centre again. Our special treat was ruined. THIS CAFE MUST BE THE EBENEZER SCROOGE OF GARDEN CENTRE CAFES.

After realizing with horror that my mum's birthday was the following day, I got online and ordered some flowers to be delivered the following day (Saturday). I live in the USA and placed the order at 2am Saturday morning UK time...and the flowers were delivered by 11.30am the same day to the address in England. My mum said they are incredible..so much so that she will use this place for flowers herself from now on. I was really impressed with level of service and timely manner in which they delivered the flowers given it was done at such short notice.