Barnett Hill, A Wyevale Garden Centre

I visited on 11th December 2016, I have always enjoyed coming to Barnett's Hill for many many years, but the last couple of years have got worse, so when I went this year, I know I won't be going back ever!!!. the Christmas stock was awful, the products, the value, it all looked a mess. A lot of the stock wasn't priced, it was just a joke !!. You can go to a very large store in Kidderminster, get better dec's for Christmas, for much more than half the price, this company is taking the mick!!! I feel like it is going the same way as BHS, renting parts of the store to keep it a float. YOUR STOCK AND PRICING ARE ALL WRONG!!! Get back the old Barnett's Hill. Read less

Can you please consider how the children's soft play is paid for on various visits this is a total nightmare joining the food Que for restaurant with an excited child who doesn't understand we have to wait while everyone else in front decides what to eat or drink. I have tried to explain on various occasions to both staff and customers I Don't require food or drink but still end up waiting to hand payment over. I have had chats with other parents and all is ok if you double team your day out one parent takes child to play area and supervises while other parent waits in food Que but this isn't always an option. This current set up makes the pleasurable day out rather stressful at present especially when the till for pets corner never has a Que and is right the soft play entrance. Read less

Will never visit barnett hill garden centre again, I visited yesterday and it has never looked so shabby,. I asked a lady who worked there why it looked so bad? She said that all the good staff have been made redundant, and that they couldn't cope on the staff levels. I asked a gentlemen outside for the wall flowers and he pointed to the snap dragons, when I explained that they were snap dragons he replied " no we ain't got non then". Does he know what a wall flower is?

I was also looking for for furniture covers and once I found someone I was told that they had none! So left without buying anything. I rang up to complain to the garden centre but the phone rang out for 10 minutes. No answer. Not going here again I'm off to webbs. Read less

I have visited the nursery including the coffee shop for many years, we have always found it very easier to park especially with three young children and a baby, the parent spaces are wonderful.

My children have always love seeing the animals and fish and loved looking at the wide selection of toys and games. The clothing in store including the joules range is fantastic and the gifts on offer are in par with the other larger garden centres.

The staff are always helpful and friendly in store and the selection of plants and gardening equipment on offer are very good quality and good value for money.

We are members of the club which sends offers and emails to us and are always very good, especially the activities for children and there recent mad hatters tea party which my children loved very much, it was a brilliant idea.

The coffee shop is very clean and food is fantastic with special offers throughout the week, the staff are lovely and very helpful .

I always recommend it. Read less