Carnon Downs Garden Centre

Lovely food plenty of choice, however the restaurant area was quite cold, so made it a little uncomfortable and cooled my meal.

Yesterday I bought a pot of wall flowers and a tray of violas. I was charged £9.98. As I walked away I realised I'd been overcharged for the violas by £1. I went back, waited and then was taken to a different till to sort it out. So far so good! The problem then was that the assistant had no idea how to work the till in such a way as to correct the error and give me my £1. We were there ages and getting absolutely nowhere. I was getting nervous because it was 10 past 3 on a Sunday and I wanted to nip to a supermarket and use up an £8 token which was going out of date that day. I asked if she could just give me £1 from the other till and sort out this error at her leisure. She was very reluctant and ignored me so I caught the other assistant's eye, the one who had served me originally and asked for my £1 and he just opened the till and gave it me. The problem lies with the bar code saying £6.99 and the tickets on all of the violas and pansies say £5.99 also lack of training and customer service on the tills. How many other people have been caught out with paying too much and have they put this error right?