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Paul Hubert 2018-12-07 09:51:00
Sadly I didn't check out the reviews before ordering from this outfit, because it appeared that what I wanted wasn't available elsewhere. I could go on, but everything the bad reviews say seems to me to be true. The phone number on their website always rings out. The only acknowledgement I received for my online order was automatic and cursory, from the website. When I chased for an update a few weeks later I was told my trees (apparently in pots) had been dispatched but must have been lost by the courier, and bare root replacements would be sent in 7-10 days. After some chase-up messages a few weeks later I managed to catch them on the phone and was told brusquely what I had previously heard was impossible as they hadn't started sending bare root stock out yet, and it would be another couple of weeks. After further chase-ups I have now been told my order was cancelled and refunded last week. Whatever they're in business for, they seem well worth avoiding to me.
christine tipping 2017-08-31 20:40:00
Definitely not recommended plants on delivery are sub-standard and contact with the company is treated with distain. I would steer clear of this company to avoid a most upsetting experience.
Felicity Lynch 2016-03-14 11:55:00
Ordered several varieties of strawberry, received completely dead and rotten runners that were mushy to the touch, email same day with photos only for them to lie that the 'appearence' was normal. E-mailed back that I'm a collector of strawberries, have had hundreds of dormant runners and know the difference between a live and dead one, email ignored. Sent them back, refunded (but not p&p) but they claimed I'm the one that killed them, despite photographic evidence of them dead on delivery. Won't own up to their mistakes, AVOID!