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What do you think about Chris Bowers & Sons?
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Steve Jones 2014-11-13 12:23:51
ABSOLUTELY APPALLING CUSTOMER SERVICE.
Ordered from this company after seeing an advert in a respectable gardening magazine. Seemed to have a good selection of fruit trees and web site is set up very well.
When the order arrived I openend it to discover that two of the fruit bushes ordered were not included.
I tried to phone the company to obtain the remainded of my order however could not get through to anyone.
I then sent an email asking for the rest of my order and then received an email telling me I had been refunded but I could reorder them if I wanted.
My issue here is that I would then have to pay postage again in order to receive what I had originally ordered.
I then phoned them up and managed to get through to a very rude man who essentially told me that they had no proof I had not received the order!!
He refused point blank to honour the original order unless I paid the postage again - to cover their error!!!
DO NOT ORDER FROM THESE COWBOYS
Jason Carlisle 2014-02-17 12:10:18
Unfortunately, these people took my money but only gave me part of the order and even that was poor quality. They ignored my complaints and left me quite upset by the whole affair.