Plants Galore

I am a keen gardener and buy most of my plants each year from Plants Galore, either in Vinery Lane or in Newton Abbot when I visit there. My husband often buys me their vouchers for birthdays, Christmas etc. Today , while in Newton Abbot, I spent £57 at the checkout and went to pay, partly with a £10 voucher which I had in my purse, albeit for some time. I was told it was out of date and could not be used. I said to the girl that I was sure this could be waved as I had spent such a lot and I didn't realise that there was an expiry date on it. In the end I asked to speak to the manager as my husband had paid £10 and he was just as disappointed as I was. He is 80 years old and I am 74. The manager was totally inflexible and when I told him I would not be using the store again replied that he was sorry to hear that. I will never go to this establishment again as I feel that I was treated very badly.

I am a total novice when it comes to plants and I am full of praise for Plants Galore. They could not help enough with giving me information on what plants are easy to look after how to plant them. The price of the plants I bought were great value compared to actual garden centres I had been to.I felt at ease here and the questions I asked were all answered and this made me feel at ease as I really am a novice. I have returned now three times and again the service from everyone is a credit to Plants Galore.