Blooms Rugby Garden Centre

We visited the garden centre on Saturday 3rd Dec 16 with our 8 year old granddaughter to see Father Christmas , what a big disappointment and mistake that was ! He was there alright but only if you were prepared to pay £9.95 ( per child ) for breakfast or tea with him and then only if it was pre-booked. VERY BIG MISTAKE to have stopped the scouts from being in the garden centre. We USED to be regular visitors to Blooms but not anymore. Food awful , even something simple like scones were undercooked , oh yes we complained and had fresh ones brought to us , also undercooked !! We have taken dirty cups and spoons back and been given lame excuses ie dishwasher not washing properly , they are all like that !! Enough is enough , there are plenty of other GOOD garden centres around this area where us and lots of other people we know will be visiting in future. No Father Christmas and 1 very very disappointed 8 year old . That's it for us. Read less

My husband and I visited the Blooms garden centre at Rugby today with a groupon voucher for afternoon tea for two. We had the most appauling service. We waited for 25 minutes in the queue to be served. There were only 2 staff serving and it was a busy Sunday afternoon. We then waiting for 1.5 hours for it to be served after repeated requests as to when we would receive it, They had a power cut for about 5 mins and staff shortages were used as an excuse but we had alreeady been waiting for 45 mins before that, When it finally arrived it was served on plates no cake stand and all we received was a few dry sandwiches and some cakes which were ok. The whole restaurant was in disaray, no trays, no crockery available. We had been really looking forward to this as the voucher had been given to us as a gift. I complained repeatedly to the restaurant manager but to no avail. They were obviously not enough staff to deal with the public and deal with a childrens party that was going on. Read less

Visited blooms this afternoon with friends and her grandchild .It was well laid out and enjoyed the outlet shops .the little girl went into the play area which she enjoyed playing with other children as the grown ups made use of the cafe .I had to return two cups which looked dirty and the two replacements weren't as clean as I would have liked .One other thing I'd like to add is could the door into the children's area be changed its very heavy and we think its an accident waiting to happen ? Read less